Shipping policy

Shipping Policy

At Jillian Isabel Atelier, each garment is thoughtfully handcrafted to order. Please review the following shipping details:

• Processing Time: Orders are made to order and will be processed within 7-14 business days before shipping.

• Shipping Methods: We ship exclusively within Canada and the United States using Canada Post and Chit Chats.

• Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has been shipped, you will receive a confirmation email with tracking information. Please ensure your shipping address is accurate, as we cannot be responsible for delays or lost packages due to incorrect information.

Thank you for supporting slow fashion and handmade craftsmanship!